Introduction
Welcome to PatPals Limited (“we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.patpals.co.uk or otherwise interact with us.
Who We Are
PatPals Limited
7 Beech Road, Purley on Thames, RG8 8DR Email: info@patpals.co.uk
Website: www.patpals.co.uk
We are the data controller responsible for your personal information under the UK General Data Protection Regulation (UK GDPR).
Information We Collect
We may collect and process the following types of personal information:
- Identity Data: name, title, and contact details.
- Contact Data: email address, telephone number, and postal address.
- Technical Data: IP address, browser type, operating system, and website usage (through cookies and analytics tools).
- Communication Data: messages or enquiries you send us through our website or email.
How We Use Your Information
We use your personal information to:
- Provide and improve our services.
- Respond to your enquiries or requests.
- Manage our relationship with you.
- Comply with legal obligations.
- Analyse and improve our website experience.
- Send you updates, offers, or newsletters (only if you have opted in).
We will only use your data when the law allows us to do so, typically based on your consent, our legitimate interests, contract performance, or legal compliance.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and collect analytics. For more details, please see our Cookie Policy at www.patpals.co.uk/cookie-policy.
Sharing Your Information
We do not sell or rent your personal data. We may share it with:
- Trusted service providers who process data on our behalf.
- Professional advisors such as lawyers or IT support.
- Law enforcement or regulatory authorities when required by law.
All third parties are required to respect the security of your personal data and process it lawfully.
Data Security
We have implemented appropriate technical and organisational measures to prevent your data from being lost, accessed, or disclosed without authorisation. Access is limited to staff and service providers with a legitimate business need.
Data Retention
We retain your personal data only as long as necessary to fulfil the purposes it was collected for, including legal or accounting requirements. When no longer needed, it will be securely deleted or anonymised.
Your Data Protection Rights
You have the following rights under UK GDPR:
- Access – Request a copy of your personal data.
- Rectification – Request correction of inaccurate data.
- Erasure – Request deletion of your data.
- Restriction – Request limitation of processing.
- Objection – Object to processing based on legitimate interests or marketing.
- Portability – Request transfer of your data.
To exercise any rights, contact info@patpals.co.uk. If unsatisfied, you can contact the Information Commissioner’s Office (ICO) via www.ico.org.uk.
Children’s Privacy
Our website and services are not intended for children under 16 years of age, and we do not knowingly collect data from minors.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
PatPals Limited
7 Beech Road, Purley on Thames, RG8 8DR Email: info@patpals.co.uk
Website: www.patpals.co.uk