Welcome to PatPals. By booking or using our Portable Appliance Testing (PAT Testing) services, you agree to the following terms:
Our Service
We carry out PAT Testing in accordance with UK regulations and the IET Code of Practice. After testing, we provide a certificate and a detailed report of all tested appliances.
Access & Equipment
You must ensure that:
- All appliances are accessible and ready for testing
- Power can be disconnected safely
- Staff or tenants are aware of the testing
Pricing & Payment
- Prices are agreed in advance based on the number of appliances or a day rate
- Additional items may incur extra charges
- Payment is due within 28 days of invoice unless otherwise agreed
Cancellations
Please give at least 48 hours’ notice to cancel or reschedule. Short-notice cancellations will incur a call-out fee.
Liability
We take care to test safely and professionally. However, we are not responsible for:
- Faults that occur during and after testing
- Inaccessible or untestable items
- Pre-existing damage or wear
Certification Validity
Test certificates show that appliances were safe at the time of testing. It is your responsibility to schedule regular retesting.Test certificates will only be released on full payment of invoice
Data Protection
We keep your data secure and never share it without your consent, except where required by law. See our Privacy Policy for more details.